Error communicating with server

Marten Fokkens · Post by **Marten Fokkens** » Wed Dec 26, 2007 3:37 pm

Message

Search failed - Error communicating with server.

What server is meaned?

Mierzoet · Post by **Mierzoet** » Wed Dec 26, 2007 3:53 pm

Same here.....

Whole afternoon....

grtz,
Twan

alex · Post by **alex** » Wed Dec 26, 2007 4:02 pm

the search service configuration has changed.

it works from here and i see users can access everything as usual.

when i reset search service configuration in properties->general it reacquires the new configuration right as well. if you reset it does UE downloads the configuration or gives an error?

did you see the message box about changing configuration, what is the exact error? if it cannot change it - it will complain about firewall i think, in short UE needs to download the configuration file from the UE website, so it needs permission to access www.netwu.com/ue port 80

tomorrow i'll change it again finally, still need little more preparations.

alex · Post by **alex** » Wed Dec 26, 2007 4:24 pm

ok i see now (got email) it is not the search but the import header stage.

it is some problem with compacting database (i ran the database through compact procedure to prepare configuration change), i'll check this tomorrow, in the meantime i've restored the previous configuration, so all should work.

Marten Fokkens · Post by **Marten Fokkens** » Wed Dec 26, 2007 4:25 pm

Hello Alex

I put the program in the Firewall and now it works again.

Thank you very much

Marten

alex · Post by **alex** » Wed Dec 26, 2007 4:42 pm

no i think it started working because i switched it back.

tomorrow i'll check what it was, in principle i don't need to run compact as well, just i'm preparing the configuration for retention upgrade, if i did it earlier compact would save some space, now it is not really much, but notwithstanding that the function should work, i'll check it does before exposing anything to users.

Mierzoet · Post by **Mierzoet** » Wed Dec 26, 2007 5:01 pm

thanx, for the quick work (again!!!)

Josef K · Post by **Josef K** » Wed Dec 26, 2007 8:38 pm

I had this earlier but my firewall popped up asking for access to a new address. I allowed it and it worked fine. It seems that some firewalls aren't asking permission when anything changes.

alex · Post by **alex** » Thu Dec 27, 2007 12:10 pm

the compact function was ok, just the server side generated wrong crc for import header stage because i changed something there for v2.0 and didn't reflect it in the server code and the server is compiled from the most recent code, not from the current version project.

but anyway now i've completed all those changes including switching the configuration.