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Search Service Down? (Verizon routing)
Posted: Sat Mar 19, 2011 5:07 pm
by techsam
Incomplete error message after failed search timeout today:
"Search failed (5)
A connection attempt failed because the connected party did not properly respond after a period of time, or established"
Re: Search Service Down?
Posted: Sat Mar 19, 2011 5:40 pm
by alex
verizon has a routing issue (it appears some locations in FL and PA are affected) i've sent you pm what to tell their support.
when they fix their routing table the problem will be resolved for everyone.
Re: Search Service Down?
Posted: Sat Mar 19, 2011 7:01 pm
by techsam
Thanks Alex
Re: Search Service Down? (Verizon routing)
Posted: Sun Mar 20, 2011 12:23 pm
by kendallpeacock
Hello Alex,
Would you mind sending me the info to tell support? I am still having the problem (Verizon - FL).
Thank you,
-Kendall
Re: Search Service Down? (Verizon routing)
Posted: Sun Mar 20, 2011 5:07 pm
by alex
The issue has been reported (not an easy task since the route is working from most points inclusive tech support location), hopefully it will be fixed shortly.
If you have a working proxy server elsewhere (e.g. restricted to your ip address), it is possible to bypass the problem by defining "access proxy" for the search service entry in edit menu->properties->proxies, the data flow is not compromised since it is encrypted.
Update: they fixed it.