I've installed the 64 bit version in a new WIndows7 install and having problems connecting to the search server. No problems with news server connections or downloads.
I've looked under Properties>General>Import/Search and can't find any reference to the search server or port options. Can't find one anywhere else either so am stumped a bit on how to get it set up. It could be a firewall issue I suppose, I'm trying out the new one in Windows7 and not really up to speed on it yet.
The message I get is: "Search failed. Cannot find server or DNS error"
Thanks
Bob
Search Server in 64bit Win7
There is no place to enter it, it is all automatic so I'm able to do something when e.g. connectivity is lost.
There is a button in edit menu->properties->general, import/search, reset configuration, you may press it and check if the error will change or not.
If it will have trouble changing configuration it means UE cannot access UE website as well.
If the error will remain the same try to ping those URLs, most likely they are blocked somehow, can you ping them from the command prompt?
Again my question is did you explicitly allow UE access the news server somewhere in firewall or router settings or it just worked from the beginning, if it worked just like that are you using URL or numeric IP address?
There is a button in edit menu->properties->general, import/search, reset configuration, you may press it and check if the error will change or not.
If it will have trouble changing configuration it means UE cannot access UE website as well.
If the error will remain the same try to ping those URLs, most likely they are blocked somehow, can you ping them from the command prompt?
Again my question is did you explicitly allow UE access the news server somewhere in firewall or router settings or it just worked from the beginning, if it worked just like that are you using URL or numeric IP address?
I had already tried the reset, to no avail.
I went to the UE website downloaded the latest 64 bit version , installed it, added the newsserver and away she went (once I remembered my username for that). I've browsing the UE forum and website looking for helpful hints with no problems.
After installation I added a couple of groups, went and downloaded some files and then went to try the search service to find something in particular and that's when it responded with that message.
I'll go through the properties tabs and see if I can spot any changes I made that might be related. I left most everything at defaults. I don't usually change anything if there's no reason, but there are times...
I haven't done anything to the firewall and the router's the same settings that worked in XP/32. I'll try a cpature later and see what I can see.
I went to the UE website downloaded the latest 64 bit version , installed it, added the newsserver and away she went (once I remembered my username for that). I've browsing the UE forum and website looking for helpful hints with no problems.
After installation I added a couple of groups, went and downloaded some files and then went to try the search service to find something in particular and that's when it responded with that message.
I'll go through the properties tabs and see if I can spot any changes I made that might be related. I left most everything at defaults. I don't usually change anything if there's no reason, but there are times...
I haven't done anything to the firewall and the router's the same settings that worked in XP/32. I'll try a cpature later and see what I can see.
I finally got time to chase down and turn on the telnet client in windows7 and I can ping the servers and get the right addresses but am not able to connect using telnet. I will have to try and track dwon where it's getting blocked. Am short of time right now so hope to get back to this later and work on it some more.
Yes Alex, it's definitely the firewall. I've jsut worked on it and I've only been able to get it to work in Win7 by disabling the firewall completely or allowing everything for UE so far.
The Win7 firewall is typically convoluted and very difficult to manage. I am going to have to work on it for a while to figure that out so I can exert some control over what's going on. Had to trial an add-on (windows 7 Firewall Control) to help me get the firewall into a context that I could grasp without spending days studying the MS view of the world. Can't say the add-on is really great yet but we'll see.
Thanks very much for your help. It was very puzzling.
The Win7 firewall is typically convoluted and very difficult to manage. I am going to have to work on it for a while to figure that out so I can exert some control over what's going on. Had to trial an add-on (windows 7 Firewall Control) to help me get the firewall into a context that I could grasp without spending days studying the MS view of the world. Can't say the add-on is really great yet but we'll see.
Thanks very much for your help. It was very puzzling.