search service doesn't at all

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kue92
Posts: 2
Joined: Fri Dec 24, 2010 9:29 am

search service doesn't at all

Post by kue92 »

Hi,

For few days, the search service worked bad ( sometimes not finding searches and without messages ) and today it doesn't work at all : i can enter anything, i ve got nothing found and NO messages "search failed").

I tried to update newsgroup and it worked so i think Giganews server works well.

Thx,

version, 3.1.1b / Giganews
alex
Posts: 4558
Joined: Thu Feb 27, 2003 5:57 pm

Re: search service doesn't at all

Post by alex »

Can you give me an example when search doesn't work? What do you mean by "without messages"?

Are you using "all words" or "boolean wildmats" in edit menu->properties->search settings. E.g. when in boolean wildmats mode and all words patterns may return no results since for boolean wildmats the space character matters.

I disabled ngroups feed in the meantime until I find out whether it is fautly or still usable, but there are still 2 other feeds.

Do you mean a certain newsgroup, say other newsgroups work ok and this particular newsgroup doesn't return results? If so can you pm me the newsgroup name I check if it is found on the remaining feeds.
kue92
Posts: 2
Joined: Fri Dec 24, 2010 9:29 am

Re: search service doesn't at all

Post by kue92 »

An example of search doesn't work ? Any thing ! At first, i searched specific things (films, ...)... And then i saw that no searches works.

"without messages", i meant i've no message "search failed". It looks like the search is not started when i push "search".

I used UE for many months and specially search service. I did nothing special, I don't understand.

thx,
alex
Posts: 4558
Joined: Thu Feb 27, 2003 5:57 pm

Re: search service doesn't at all

Post by alex »

I didn't get your post right, understood it after testing your search example you sent me by pm. Yesterday I was tired and with your vague input I had association with the ngroups ordeal from several days ago which is irrelevant here.

If nothing found UE returns "No matches found". Better you used subject like "Search failed" error message box.

If failed it means some kind of error, e.g. UE search is blocked by firewall.

What exact error message(s) you get in the search box?

UE needs outgoing ports open in the range 2020-2040 (not all of them but few in that range), so check your firewall settings in that regard; if you have router try to reset it. Also read my pm.
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