Search Down

[worrall]

Search service is down for last couple of days. Status? Thanks

[alex]

You can try to reset the search service configuration in edit menu->properties->search/import.

But it should be automatic, what error do you get?

If you restricted ports, the server has been upgraded and the port range is now wider.

If the issue persists, contact me through email, we'll check if it is not a routing issue.

If you had access before mid-November - the ip of the upgraded server didn't chang, but it wasn't engaged until yesterday after the ransomware breach which coincided with the hardware update.

[worrall]

We have firewall rules for BOTH the server DNS names AND Port Ranges. Please PM us the new server names and port ranges.

Thanks

[alex]

i sent pm.

[worrall]

Thanks. Working fine now.